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Privacy Policy

Last updated: 28 August 2026

Table of contents

1. Overview

These services are developed and operated by the developer SoloPraise on behalf of Handan Dusong Trading Co., Ltd., a trading and distribution company with its registered office at No. 12 Zhifu Road, Wangdongbao Village, Hesha Town, Hanshan District, Handan - 056000, China (CN). This Privacy Policy explains what personal information we collect through our website and business communications, the reasons we collect it, and the choices you have regarding your data.

We respect your privacy and treat the information you share with us with the same care we give to the physical goods we handle. When this policy uses the words we, us, or our, it means Handan Dusong Trading Co., Ltd. and its authorised staff. When it uses the words you or your, it means any visitor to our website, any business client, or any individual who contacts our team by phone, email, or through our contact form. By using our website or our services, you agree to the practices described in this policy.

2. Information We Collect

We collect only the information that is genuinely needed to run a trading and distribution business and to serve our clients properly. We do not collect data for its own sake, and we avoid asking for details that have no clear purpose. The information we collect falls into several broad categories, and the sections below describe each category in detail.

The main categories are identity data such as your name and company name, contact data such as your email address, telephone number, and postal address, business data such as your product lists, order quantities, target prices, and destination ports, transaction data such as payment and invoicing records, technical data such as your IP address and browser type, and usage data such as the pages you view on our website. We keep this list simple so you always know what we hold about you.

3. Information You Provide Directly

When you use the contact form on our website, we ask for your name, your email address, a subject line, and the content of your message. These fields give us enough to reply to you and to route your enquiry to the right member of our team. If you prefer, you can contact us by phone at +18508506870 or by email at office@solopraise.lol, and in those cases we may also receive your telephone number and the content of your email correspondence.

During the course of a business relationship, you may share additional details with us, including your company name, your billing and delivery addresses, information about the products you want to source, quantities, target prices, quality requirements, and destination ports. You may also share documents such as specifications, packaging drawings, and order confirmations. We treat all of this information as business confidential material and use it only for the purpose of fulfilling your requests.

4. Information Collected Automatically

When you visit our website, our server and analytics tools automatically record certain technical information. This includes your IP address, the type of browser you use, the operating system of your device, the pages you view, the date and time of your visit, and the website that referred you to us. This information is collected through log files and cookies, which are described in a later section of this policy.

We use this automatic data to keep our website secure, to understand how visitors use our pages, and to improve the experience we offer. For example, if we see that a particular page is slow to load on a common browser, we can fix it. We mostly look at this information in aggregated form, which means it does not identify any single person. Individual records are retained only briefly and are handled with the same care as all other data we hold.

5. Information from Third Parties

In some situations we receive information about you from other sources. This may happen when a business partner refers you to us, when a factory or supplier shares contact details for an order you placed, or when a freight forwarder, customs broker, or inspection agency provides documents that relate to your shipment. We accept such information only where it is necessary for the service you have asked us to provide.

When we receive data from third parties, we treat it under the same rules that apply to data you give us directly. We may combine third-party information with information we already hold, for example to confirm your delivery address or to verify an order. We do not add information from commercial data brokers, and we never buy lists of personal data for marketing purposes.

6. How We Use Your Information

We use your information to provide the trading and distribution services you request. This includes preparing quotations, sourcing products from factories, arranging samples, scheduling quality inspection, coordinating warehousing, booking shipping, preparing export documents, and managing orders and after-sales support. Without this information we would not be able to carry out the work you ask us to do.

We also use your information to communicate with you about your enquiries and orders, to answer your questions, and to keep you informed about the status of your shipments. We may send you general information about our services if you have agreed to receive it, and you can stop such messages at any time. We may also use your information to comply with legal obligations such as tax reporting and customs requirements, and to protect our business and our clients from fraud or misuse.

8. Sharing and Disclosure

We never sell, rent, or trade your personal information to any third party. We share your data only where it is needed to deliver the service you have requested. This means sharing relevant details with factories and suppliers that will produce your goods, with inspection agencies that will test your products, with freight forwarders and shipping lines that will move your cargo, and with warehouses and delivery partners that will handle your shipments.

Each of these partners receives only the minimum information required for their role, and we require them to keep your data confidential and to use it only for the purpose we give it. We may also disclose information where the law requires it, such as to respond to a court order, a lawful request from a government authority, or to protect the rights and safety of our company, our clients, or others.

9. International Data Transfers

Because our business operates across borders, your information may be transferred to, and stored on, servers and systems located in countries other than your own. For example, our headquarters is in Handan, China, and some of the service providers that support our website and communications may operate from other regions. Such transfers are a normal part of international trade and service delivery.

Where we transfer personal data across borders and the law requires appropriate safeguards, we rely on recognised mechanisms such as the standard contractual clauses approved by the European Commission, or equivalent arrangements that provide a comparable level of protection. If you are located in the European Union, the United Kingdom, or another jurisdiction with specific transfer rules, and you have questions about how your data is protected during international processing, please contact us and we will provide details of the safeguards in place.

10. Data Retention

We keep personal information only for as long as it is needed for the purposes described in this policy. General enquiries and correspondence are typically kept for three years after the last contact, so that we can answer follow up questions and honour the continuity of your account. Order records and transaction documents are kept for five years to support warranty claims, reordering, and business records that you may need later.

Some records must be kept for longer because of legal requirements. Tax records, customs documents, and export declarations are retained for the period required by the applicable laws of China and the destination country. When data is no longer needed, we delete it or remove identifying details so that it becomes anonymous. Anonymous data may be kept for analysis purposes, and it no longer relates to you as an identifiable person.

11. Cookies and Similar Technologies

A cookie is a small text file that a website places on your device to help the site remember information about your visit. Our website uses cookies that are strictly necessary for the site to work correctly, cookies that remember your preferences such as the mobile menu state, and analytics cookies that help us understand how visitors move through the pages. We do not use cookies to build advertising profiles of visitors.

Most browsers allow you to view, block, or delete cookies through their settings. If you choose to block all cookies, our website will still work, but some preferences may not be remembered between visits. Because our website is a business information site rather than a shopping platform, we keep our use of cookies modest and focused on making the experience smooth and secure rather than on tracking you for marketing purposes.

12. Your Rights and Choices

Depending on where you live, you may have a range of rights over your personal information. These can include the right to request access to the data we hold about you, the right to ask us to correct inaccurate information, the right to request deletion of your data, the right to restrict how your data is processed, the right to receive your data in a portable format, and the right to object to processing based on legitimate interests.

To exercise any of these rights, simply send an email to office@solopraise.lol with a description of your request. We will respond within thirty days and will ask you to verify your identity first, so that we do not release your information to anyone else. If you are not satisfied with our response, you may complain to the data protection authority in your country, and we will cooperate fully with any lawful investigation.

13. Privacy for Children

Our website and services are directed at businesses, buyers, and professionals, and they are not designed for children. We do not knowingly collect personal information from children under the age of sixteen. If you are a parent or guardian and you believe that your child has provided personal information to us through our website or through any of our business channels, please contact us so that we can investigate.

If we learn that we have collected personal information from a child in a way that is not permitted by law, we will delete that information from our records as quickly as we reasonably can. Because our services involve trade transactions with adults acting on behalf of companies, contact from children is unusual, but we take the protection of children seriously and apply the highest standard to any such case.

14. Security of Your Information

We protect your information using a combination of technical and organisational measures. Our website is served over secure connections, our email accounts are protected by strong access controls, our systems are updated regularly, and access to client data is limited to the members of our team who genuinely need it to do their work. We also train our staff on confidentiality and on the safe handling of business data.

No method of transmission over the internet and no method of electronic storage is completely secure, so we cannot guarantee absolute security. However, we work hard to apply reasonable safeguards that match the sensitivity of the information we hold. If we ever become aware of a security incident that affects your personal data, we will notify you and the relevant authorities in accordance with applicable law.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, in technology, or in the laws that apply to us. When we make changes, we will post the revised policy on this page and update the date shown at the top of the document. The revised policy will apply to information we collect after the date it is posted.

If we make changes that are significant, such as a new purpose for processing your data or a new way of sharing it, we will draw your attention to the change by placing a prominent notice on our website or by contacting you directly where we have your details. Your continued use of our website or services after the changes take effect means that you accept the updated policy.

17. Contact Information

If you have any questions about this Privacy Policy, or about how we handle your personal information, you can contact us at any time using the details below. Our team will be happy to explain our practices in plain language and to help you understand your rights. We treat every privacy question seriously and will respond to you within thirty days of receiving your message.

Company: Handan Dusong Trading Co., Ltd. Address: No. 12 Zhifu Road, Wangdongbao Village, Hesha Town, Hanshan District, Handan - 056000, China (CN). Email: office@solopraise.lol. Phone: +18508506870. For privacy matters, please write to office@solopraise.lol and mention the word privacy in your subject line so that your message reaches the right member of our team.