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Terms of Service

Last updated: 28 August 2026

Table of contents

1. Acceptance of Terms

Welcome to the website of Handan Dusong Trading Co., Ltd., a trading and distribution company with its registered office at No. 12 Zhifu Road, Wangdongbao Village, Hesha Town, Hanshan District, Handan - 056000, China (CN). These Terms of Service govern your use of our website and the trading and distribution services we provide. By browsing our website, contacting our team, or placing an order with us, you agree to be bound by these terms.

If you do not agree with any part of these terms, you should not use our website or our services. These services are developed and operated by the developer SoloPraise on behalf of Handan Dusong Trading Co., Ltd. The terms apply to all visitors, users, and clients, whether you are an individual acting alone or a representative of a company. We may amend these terms from time to time, and the latest version will always be available on this page.

2. Description of Services

Handan Dusong Trading Co., Ltd. provides trading and distribution services that include consumer goods sourcing, wholesale distribution, import and export coordination, warehousing and logistics, quality inspection, and order and after-sales support. Our role is to connect buyers with reliable factories and suppliers, to manage the production and inspection process, and to arrange the movement of goods from our base in Handan to destinations around the world.

Every engagement is unique, and the precise scope of services, the products involved, the quantities, the pricing, and the delivery terms will be set out in a separate written agreement or order confirmation between us and you. Where there is a conflict between these general terms and a specific written agreement, the specific written agreement will prevail. Nothing on this website is an offer to sell specific goods at specific prices unless it is stated otherwise.

3. Eligibility

Our services are intended for businesses and professional buyers. To place an order with us, you must be at least eighteen years old and legally able to enter into binding contracts. If you are placing an order on behalf of a company or other organisation, you confirm that you have the authority to bind that organisation to these terms and to the specific order.

We may refuse to provide services to any person or company at our discretion, including where we have reason to believe that the request involves prohibited goods, fraudulent activity, or a breach of trade sanctions or export control laws. We may also ask you to provide evidence of your identity or your business registration before we accept an order, and we will not begin work until we are satisfied with the information you provide.

4. Orders and Purchase Terms

An order is placed when you submit a purchase order, a signed order confirmation, or another clear written instruction to us, and we confirm in writing that we accept it. Each order should specify the products, quantities, unit prices, delivery terms, destination port, and any special requirements such as packaging, labelling, or quality standards. We recommend that you review the confirmation carefully and report any discrepancy within three working days.

Orders are subject to confirmation of availability from the relevant factory and to our acceptance of your payment terms. We may decline an order that we cannot fulfil, in which case we will tell you promptly and will not charge you. Changes to an accepted order, including changes to quantity, specification, or shipping dates, must be agreed in writing and may affect pricing and delivery timelines. Cancellation of an accepted order may be subject to costs already incurred.

5. Pricing and Payment

Prices for goods and services are stated in our quotations and order confirmations. Unless otherwise agreed, prices are quoted in United States dollars or such other currency as we agree in writing. Quotations are valid for the period stated on the quotation document, and after that period prices may be revised to reflect changes in material costs, exchange rates, or factory pricing.

Payment terms are agreed for each order and may include an initial deposit, progress payments, and a final balance before shipment. Unless we agree otherwise, payment is required in full before the goods are released for shipment. We may require payment by bank transfer, letter of credit, or another secure method. If a payment is late, we may suspend work on your order, and we are not responsible for any delay that results from late payment.

6. Shipping, Delivery, and Risk of Loss

Delivery terms are agreed for each order using recognised Incoterms such as EXW, FOB, CIF, or DDP. The Incoterm chosen determines the point at which responsibility and risk pass from us to you. Estimated delivery dates are based on information from our factories and carriers and are provided in good faith, but they are estimates and not binding deadlines unless we state otherwise in writing.

Risk of loss or damage to the goods passes to you at the point agreed under the applicable Incoterm. Once the goods are handed to the carrier under your responsibility, we are not liable for loss or damage that occurs during transit. We recommend that you arrange adequate insurance coverage for your shipments. We will provide you with the shipping documents and tracking information so that you can monitor the progress of your goods.

7. Quality and Inspection

We take reasonable care to select factories and suppliers that can meet the quality expectations set out in your order. Where an inspection has been agreed, we will arrange for the goods to be inspected in accordance with the inspection plan and will share the inspection report with you before shipment. An inspection report is a statement of what was observed at the time of inspection and is not a guarantee of the condition of every item.

If the final inspection identifies defects that exceed the agreed tolerance, we will discuss the options with you, which may include reworking the defective items, replacing them, or accepting the goods at a reduced price. You are responsible for ensuring that the specification you approve is the specification you want. Any quality claim must be raised in writing within fourteen days of the arrival of the goods at the destination named in the order, together with reasonable evidence.

8. Returns and Refunds

Because our business involves goods that are produced to order for specific buyers, returns are not generally available once production has begun or once goods have been shipped. If we deliver goods that do not match the approved specification in a significant way, or if goods arrive damaged as a result of our packing, we will, at our option, repair, replace, or credit the affected goods.

To make a claim, you must contact us in writing within the period stated in the quality section above and provide photographs, the packing list, and any other evidence we reasonably request. We will assess the claim and respond within a reasonable time. Refunds, where agreed, will be made using the same method and currency as the original payment, less any amounts that you owe us. No claim will be accepted after the applicable claim period has ended.

9. Import and Export Compliance

You agree that all goods you purchase from us will be imported into your country in compliance with the laws, regulations, and standards of that country, including customs rules, labelling requirements, and product safety standards. We will provide reasonable assistance with export documentation from China, but you are responsible for the import side of the transaction and for confirming that the goods are permitted in your market.

We comply with the export control and trade sanctions laws that apply to us. We will not supply goods, or provide services, where to do so would violate such laws. If you are located in, or intend to ship to, a country subject to comprehensive sanctions, we may not be able to serve you, and we will tell you if that is the case. You agree not to use our services for any unlawful purpose.

10. Intellectual Property

All content on our website, including text, images, logos, graphics, and the overall look and feel of the site, is owned by us or our licensors and is protected by copyright and other intellectual property laws. You may view and print pages from our website for your own internal business purposes, but you may not copy, distribute, or reuse the content for any commercial purpose without our written permission.

If you provide us with your own branding, packaging designs, drawings, or specifications, you confirm that you own the rights to that material or that you are authorised to provide it. You grant us a limited licence to use such material for the purpose of producing your goods and for no other purpose. We will treat your designs as confidential, and we will not share them with other clients.

11. Confidential Information

Both parties may receive confidential information about the other during the course of a business relationship. This includes product plans, pricing, factory details, customer lists, specifications, and trade information that is not generally known to the public. Each party agrees to keep such information confidential and to use it only for the purpose for which it was shared.

This obligation does not apply to information that is already public, that is lawfully received from a third party without a confidentiality obligation, or that is required to be disclosed by law. The confidentiality obligation continues to apply after the relationship ends. If you have a concern about the confidentiality of information you have shared with us, please raise it with your account contact as soon as possible.

12. Disclaimer of Warranties

We provide our services using reasonable care and skill, and we work with factories and partners that we believe to be reliable. However, to the maximum extent permitted by law, we provide our services and this website on an as is and as available basis. We make no representations or warranties of any kind, whether express or implied, regarding the accuracy of information on our website or the suitability of any product for a particular purpose.

This disclaimer does not limit any rights that you have under consumer protection laws that cannot be excluded by agreement, and nothing in these terms limits our liability for fraud or for death or personal injury caused by our negligence. Where a product is accompanied by a manufacturer warranty, the terms of that warranty apply. We recommend that you conduct your own due diligence on products before placing a large order.

13. Limitation of Liability

To the maximum extent permitted by law, Handan Dusong Trading Co., Ltd. shall not be liable to you for any indirect, incidental, special, or consequential damages, or for any loss of profit, revenue, data, or business opportunity, arising out of or in connection with our services, even if we were advised of the possibility of such damages.

Our total liability to you for all claims relating to a particular order or engagement shall not exceed the amount you actually paid to us for that order or engagement. This limitation applies whether the claim is based on contract, tort, negligence, or any other legal basis. Where liability cannot be limited by law, our liability is limited to the maximum extent permitted under the applicable law.

14. Indemnification

You agree to indemnify and hold harmless Handan Dusong Trading Co., Ltd., its officers, employees, and agents from and against any claims, losses, liabilities, damages, and expenses, including reasonable legal fees, that arise out of your use of our services, your breach of these terms, or your violation of any law or the rights of a third party.

This includes claims arising from the import of goods into your country, claims based on product specifications or designs you provided, and claims based on your instructions that we reasonably followed. If a claim covered by this indemnity is made against us, we will notify you and give you the opportunity to participate in the defence at your own cost, provided that we retain control over the handling of the claim.

15. Termination

Either party may end a specific engagement by written notice if the other party commits a material breach of the agreement and fails to remedy that breach within thirty days of receiving written notice describing it. In addition, we may suspend or terminate a relationship immediately if you fail to pay amounts due or if continuing would put us in breach of applicable law.

On termination, you must pay for all work completed and all costs properly incurred up to the date of termination. The sections of these terms that are intended to survive termination, including those relating to confidentiality, intellectual property, limitation of liability, and indemnification, will continue to apply. Termination of one order does not automatically terminate any other agreement between us unless it says so.

16. Governing Law and Dispute Resolution

These terms and any order agreements are governed by the laws of China, without regard to its conflict of laws principles. The courts of Handan, Hebei Province, China, shall have exclusive jurisdiction over any dispute arising from these terms or from your use of our services, except where the applicable law requires otherwise.

Before commencing formal proceedings, both parties agree to attempt in good faith to resolve any dispute through negotiation, and we welcome you to raise concerns directly with us so that we can address them quickly. Nothing in this section prevents either party from seeking urgent protective relief where appropriate. If any provision of these terms is held to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

17. Force Majeure

Neither party shall be liable for delay or failure to perform its obligations if such delay or failure results from events beyond the reasonable control of that party. Such events include natural disasters, epidemics and pandemics, war, civil unrest, government actions, port closures, strikes, transportation failures, and shortages of materials or energy.

If a force majeure event occurs, the affected party will notify the other party promptly and will use reasonable efforts to minimise the impact of the event. Performance under the affected order will be suspended for the duration of the event. If the event continues for more than sixty days, either party may terminate the affected order by written notice, and payment will be made for work completed up to the date of termination.

18. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our services, in the law, or in the way we operate. When we make changes, we will post the revised terms on this page and update the date at the top of the document. The revised terms will apply to your use of our website and services after they are posted.

If changes are material, we will make a reasonable effort to bring them to your attention, for example through a notice on our website or by email to clients we have on record. Your continued use of our website or services after the revised terms are posted means that you accept the changes. We encourage you to review this page periodically to stay informed about our current terms.

19. Contact Information

If you have any questions about these Terms of Service, or about any order or engagement with us, please contact our team using the details below. We are committed to resolving questions and concerns quickly and fairly, and we will respond to you within a reasonable time of receiving your message.

Company: Handan Dusong Trading Co., Ltd. Address: No. 12 Zhifu Road, Wangdongbao Village, Hesha Town, Hanshan District, Handan - 056000, China (CN). Email: office@solopraise.lol. Phone: +18508506870. For legal matters, please write to office@solopraise.lol and mention the word terms in your subject line so that your message is directed to the appropriate member of our team.